Help with Forkcast
Support
Last updated: 21 August 2026
Something not working, or a question the app does not answer? Write to us and a person will reply, usually within two working days.
It helps to say which device you are on, which version of iOS it is running, and what you were doing when the problem appeared.
Common questions
How does the free week work?
Forkcast Premium opens with one week free. Nothing is charged during that week, and cancelling before it ends costs you nothing.
How do I cancel?
Open Settings on your device, tap your name at the top, then Subscriptions, and choose Forkcast. Apple bills every subscription, so cancellations and refunds go through Apple rather than through us.
I already subscribed, but the app is still asking me to.
Tap Restore on the paywall. That re-checks your Apple Account for an existing subscription. Make sure you are signed in with the same Apple Account you bought it on.
Do my meals sync between iPhone and iPad?
Yes, through your own private iCloud account. Both devices need to be signed into the same Apple Account with iCloud switched on. Your meals never pass through a server of ours, so we cannot see them, and we cannot recover them for you either.
I was given lifetime access. How do I turn it on?
On the paywall, open Been given lifetime access?, copy the identifier shown there, and email it to us. Once it is enabled, tap Check again on that same screen.
How do I delete my data?
Deleting the app clears everything held on that device. To remove the synced copy as well, open Settings, tap your name, then iCloud, then Manage Account Storage, and delete Forkcast's data.
A meal's nutrition looks wrong.
The numbers that ship with Forkcast are sensible estimates for a home cooked portion, meant for planning rather than clinical tracking. Every value is editable, so open the meal and set it to match the way you actually cook.